AVG Firewall Broken?

Hello Francois, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to access network devices. We are glad to help you.

Please provide the following information to help you better :

1. How do you confirm that AVG firewall causing this issue? Please try to disable AVG components one by one and check the status. 
2. Let us know the operating system installed in your device. 
3. Confim the version of AVG Internet Security installed in your device. 
4. Are you using any VPN program on your device?

Refer the following article to disable AVG components one by one: Temporarily disabling AVG AntiVirus protection

We look forward for your response.

Hello, I am having the same issue on windows 10 pro. When i try to access this website (https://myboyapke.com) with AVG it shows me the error "This site can't be reached".

After recent update, I am no longer able to access network devices on my customers via HTTPS.

I access these devices using a VPN connection into the customers network, L2TP/IPSec VPN.

looking at the VPN connection profile, it is "Private", so should be able to access. Disabling AVG then I can access.

Irrelevant what the profile is, I would have assumed the AVG is a "Stateful" firewall, and connections initiated from my PC should allow return traffic back?

Thank you for sharing the screenshot, Francois. 
We apologize for the inconvenience caused to you.
We certainly check and help you with the issue caused
We have sent an email to your email address offering additional help please check the email and revert us back for further help.

Hello Rico,
You've reached the AVG social media support channel.
I am sorry to hear that, you are facing the same issue. We certainly look into this and help you further. Please write back to us in your own/new post, so that we can locate your account, obtain further details and help you accordingly.

Thank you for understanding in advance!


Hello Francois, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to access network devices. We are glad to help you.

Please provide the following information to help you better :

1. How do you confirm that AVG firewall causing this issue? Please try to disable AVG components one by one and check the status. 
2. Let us know the operating system installed in your device. 
3. Confim the version of AVG Internet Security installed in your device. 
4. Are you using any VPN program on your device?

Refer the following article to disable AVG components one by one: Temporarily disabling AVG AntiVirus protection

We look forward for your response.

Hello, I am having the same issue on windows 10 pro. When i try to access this website (https://myboyapke.com) with AVG it shows me the error "This site can't be reached".