AVG firewall Causing Problems with Mullvad VPN Working

Hi Vijaykumar,

We will help you in this.
Could you share us the screenshot of the error message you get from the AVG Firewall?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

And have you tried using the AVG Secure VPN?
If not, install and check if you are getting the same error.

Hi AVG Community,                                                                                         26/10/2020

I have a problem with my AVG enhanced firewall stopping me connecting with Mullvad VPN. The message I get is that firewall rules are not being followed. As per the advice from a kind community member last night, I opened the firewall and allowed all 5 orange bars for all programs of Mullvad. I also turned all Mullvad programs private from public. Nothing seems to work as the message always states that firewall rules are not being followed. I have also, as directed by Mullvad support, installed OpenVpn and copied the openvpn.gui files in to the configf older in the Mullvad folder. On pasting the gui files in to the config folder, I get a message that a file named libcrypto-1_1-x64.dll is missing and the program cannot start. I have reinstalled OpenVpn for Windows 10 latest twice already but still get the same message.
Can anyone please advise as I have to get a VPN. I do not mind an alternative VPN that will work with AVG. Any suggestions will be highly appreciated.

Thanks and regards

Vijay Patel

Hi Vijaykumar,

We will help you in this.
Could you share us the screenshot of the error message you get from the AVG Firewall?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

And have you tried using the AVG Secure VPN?
If not, install and check if you are getting the same error.