AVG Firewall disabled

Hello Michael,
I apologize for the inconvenience caused. Please share the screenshot ( http://avgclick.me/getscreenshot ) of AVG interface showing the error message to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

My AVG firewall won't work as a message comes up due to a driver problem.
I pay the full AVG sub and am concerned that AVG is open to this problem.
How can I rectify this, please?
Michael

Hello Michael,
I apologize for the inconvenience caused. Please share the screenshot ( http://avgclick.me/getscreenshot ) of AVG interface showing the error message to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.