AVG Firewall / enhanced firewall question / icarus.exe

AVG Protection
8

I have this identical concern and would appreciate your guidance to resolve it
gerhardt.otto@gmail.com 
Assisstance will be appreciated

10

I feel AVG is not conducting business properly, especially after the major debacle earlier, which essentially brought my systems to a halt. If you cannot explain icarus.exe nested within AVG, then the bigger question is, can anyone trust AVG to be safe?

7

Hi Bradley,

Thanks for posting your query in community forum.

As you have multiple issues with enhanced firewall component, to resolve it I have sent an email with the steps to connect to our remote experts.

Please check the email and follow the steps to start the remote session.

1

Using AVG Ultimate. (1) Getting lots of enhanced firewall questions concerning programs that include: Description: avast, Company: AVG Technologies, and path that includes apparent AVG file. Does AVG firewall not recognize AVG components as safe??? (2) Is icarus.exe (path: c:\windows\Temp.…\avg-tu\icarus.exe legit / safe? Should I allow? It shows digital signature, company shown as AVG Technologies, description is avast, protocol is TCP, includes remote address. If this is NOT legit, why is AVG not catching and removing?  Thanks.

3

Michael, we have replied to your another post: https://support.avg.com/answers?id=9060N000000gWe1.
Please keep up the conversation through single thread in order to get quick assistance.
Thank you.

5

It'd be nice to have a public answer on that since I'm having the same issues, and for people in the future.

 

Is it part of AVG or not?

6

I feel AVG is not conducting business properly, especially after the major debacle earlier, which essentially brought my systems to a halt. If you cannot explain icarus.exe nested within AVG, then the bigger question is, can anyone trust AVG to be safe?

2

Hi Gerhardt,

We will help you to resolve the issue.

Please contact us from a separate post to assist you further.
It isn't recommended to share account/order, personal info over this public post

Thank you.

4

I have this identical concern and would appreciate your guidance to resolve it
gerhardt.otto@gmail.com 
Assisstance will be appreciated

9

It'd be nice to have a public answer on that since I'm having the same issues, and for people in the future.

 

Is it part of AVG or not?