Hello Jennifer,
We are aware of this issue and apologize for the inconvenience caused.
Firstly, we would like to analyze the logs and identify the root cause.
Hence, we have sent an email instruction on how to collect and send us the logs.
Once you provide it, we will mention the work around on how to fix the issue.
Awaiting your reply!
After installing a driver update and then an anti-virus update using AVG app, the AVG firewall will not load.
Any suggestions since I cannot seem to contact anyone at AVG?
Hello Jennifer,
We are aware of this issue and apologize for the inconvenience caused.
Firstly, we would like to analyze the logs and identify the root cause.
Hence, we have sent an email instruction on how to collect and send us the logs.
Once you provide it, we will mention the work around on how to fix the issue.
Awaiting your reply!