With regard to "add the WMC file to AVG exception list";
I added the WMC file identified by "Open FIle" when right clicking the WMC icon, but this did not resolve my original problem. Was this the correct file, are their other files to add to exception list, or are their any other steps I should be taking?
Hello Bill,
Thank you for the information.
We suggest you to add the WMC file to AVG exception list and see if that fix the issue. Please click on this link for the steps to add the file to AVG exception list http://avgclick.me/AddException
Thank you.
Since I renewed my AVG Virus Protection subscription in Aug'16, I have been unable to get WMC to see Ceton InfiniTV4 Tuner. Prior to this, I had intermittent problems whenever my computer rebooted, which I tried to deal with through Ceton. However, now, the only way I can get WMC to even recognize the Ceton tuner is to turn off the AVG firewall completely. Surely there must be some settings in AVG to allow WMC & Ceton Tuner to do their thing.
What do I have to do to get this to work short of investing in some other virus protection other than AVG?
Hello Bill,
We regret for the inconvenience caused. We kindly request you to follow the instructions on the article http://avgread.me/1G3omO8 to add the applications to the Firewall and check whether it resolves the issue.
Follow-up:
Hello Bill,
Thank you for the information.
We suggest you to add the WMC file to AVG exception list and see if that fix the issue. Please click on this link for the steps to add the file to AVG exception list http://avgclick.me/AddException
Thank you.
With regard to "add the WMC file to AVG exception list";
I added the WMC file identified by "Open FIle" when right clicking the WMC icon, but this did not resolve my original problem. Was this the correct file, are their other files to add to exception list, or are their any other steps I should be taking?
Hello Bill,
We are sorry to know that the issue persists.
In this case, we will email you a link to get connected to the advanced support, please follow the same and they will fix the issue for you.
Thank you.