I have "HP Deskjet Ink Advantage 4535" printer. Till day-before yesterday, I had been using some of the print options such as "colour printing", "Auto-reverse-page printing" etc. Day-before-yesterday I updated the driver of the printer. Thereafter, these options were not accessible at all. I understand that some firewall is blocking the access. When I checked up "Widows10 Defender" I came to know that this was not operative as some other antivirus program takes care of this aspect. I have subscribed to almost all the anti-virus software of AVG.
I would like to get detailed instructions as to how to inactivate firewall so far as the print-options mentioned above are concerned. Please help, as as quite a number of print-jobs are pending.
Hello Krishnan,
We'll certainly look into this & help you.
Initially, please let us know if you had used the AVG Driver Updater to update your Printer's driver.
If you did, kindly refer to this article to restore that particular driver, restart your computer & check for the issue.
If you suspect that the AVG Internet Security is causing this issue, you can disable the individual components of your AVG Internet Security as mentioned in this article & check which shield is causing the issue.
Thanks in advance. Keep us updated.