Richard,
Thank you for replying with required logs. We have escalated your issue to senior team and they are working on it. You will be notified via email as soon as possible.
Your patience is much appreciated in this matter.
Hi Richard,
I apologize for the inconvenience this may have caused. May I know which version of AVG that you are using on your Mac? I would like to inform you that this is a bug and our developers are working on a fix. I have also sent you an email so you can reply with attaching the logs.
Hi, I appear to be getting a similar problem to Rob Francis where AVG for Mac crashes at the end of a scan. Before crashing it reports that there are threats on my system but I can quarantine them as the crash wipes the record. Can you tell me is there a fix for this issue, please? I am on v17.4 with the virus database from 25 Oct. I have tried pasting the crash logs into this forum but it doesn't seem to accept that much data - if you need the logs please can you give me an email address to send them to.
Thanks,
Richard.
Hi Richard,
I apologize for the inconvenience this may have caused. May I know which version of AVG that you are using on your Mac? I would like to inform you that this is a bug and our developers are working on a fix. I have also sent you an email so you can reply with attaching the logs.
Richard,
Thank you for replying with required logs. We have escalated your issue to senior team and they are working on it. You will be notified via email as soon as possible.
Your patience is much appreciated in this matter.
Hi Avinash,
As per my initial question the version of AVG is 17.4.
Logs sent via email.
Thanks,
Richard.