Avg force restart after cleansing virus

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4

Hi Ben,

Not sure why you couldn't save your work(you should be able to do nesseary steps even with restart dialog on top).

Thanks

1

So my AVG found a virus and removed it, although after that it brought up a modal box that insisted I save my progress and restarted my computer, but I was not given the chance to save my work. The modal box wouldnt close so I could save and I was left with the "restart computer" button so what else could I do?

I clicked the button and the computer imediately restarted and I lost my progress.

I would inform AVG themselves of this issue, but the website either is hiding their email or tucked it away into a small place in the website

3

Ben Hultin quote 'I would inform AVG themselves of this issue'… By posting here you are accomplishing that task. The AVG Support Community is actually covered by expert AVG staff.

2

Hi Ben,

Not sure why you couldn't save your work(you should be able to do nesseary steps even with restart dialog on top).

Thanks