Shannon,
We understand your concern, we apologize for the difficulties. Due to recent update with our AVG programs, we made this changes and sorry to inform you that it is not possible to install your AVG free program without AVG Zen interface for free and unlimited programs. It helps the user to view or manage all other devices. Unfortunately, we do not have free version of AVG PC Tuneup now. You can install and use the trail version to run one time fix performance. Please follow the steps which are already provided or provide us with the screenshot to assist you further. Thank you for your better understanding!
The Avg free 2015 with tune up I had on my laptop has been on there and working with tune up since Jan. 2015. I never had any kind of trial version of tune up, until latest update turned avg to zen and tune up trial, I guess. Now I have NO antivirus on my computer cuz i thought uninstalling it would allow me to put the version I had (Avg free 2015 with pc tune up) back on my computer. No such luck, still says not compatible with this version of windows. It was working and then latest update killed it??? I don't know. I would screen shot it for you but I do not have regular access to the Internet. I do not have Internet in my home only my phone. So now I'm stuck. And afraid to use my computer without any antivirus. Zen I DO NOT NEED!!! I only have my computer. Why would I need something for multiple products when I DO NOT have multiple products? So now I have Nothing. I will have to screen shot you message when I have access to internet. Maybe Tuesday. Until then I am at a loss. I do not understand why it had to change and I am forced to have zen, which for me is of NO USE. Why can't I just have what I already had? Oh well, I'm stuck and not very knowledgeable and now can't do anything about it until I get to Internet at my Mom's. Thank you for trying to help me but again now I have NO antivirus on my computer.
Shannon,
We understand your concern, we apologize for the difficulties. Due to recent update with our AVG programs, we made this changes and sorry to inform you that it is not possible to install your AVG free program without AVG Zen interface for free and unlimited programs. It helps the user to view or manage all other devices. Unfortunately, we do not have free version of AVG PC Tuneup now. You can install and use the trail version to run one time fix performance. Please follow the steps which are already provided or provide us with the screenshot to assist you further. Thank you for your better understanding!
This DOES NOT help me at all. Sorry to sound unappreciative, as I said, I'm not the most technical savvy, and avg was and has been the ONLY antivirus on my laptop. I've had it since Jan. 2015, and now I have NOTHING. I thought and was convinced you guys were the best, but now again, I have NOTHING, no cleaner, no antivirus, nothing. Now what??? I guess I will have find someone to help me find a new antivirus for my laptop, cuz until then, I CAN NOT do anything on the internet until I have an ANTIVIRUS FOR MY COMPUTER. Maybe you should tell people what's happening so they can have a choice and also to be prepared for major changes, like what happened to me. This SUCKS. Thank you for your time and consideration.