AVG Free Anti Virus ProgrAM

AVG Protection
7

I ran AVG Clear 3 times - received the "blue error" screen twice. I appeard to go through the whole process once (I didn't watch it the entire time) once but did not uninstall it - it's still there.

Thanks,
Sallie VanDyke

6

Hi Sallie,

We're glad to look into this & help you.
For better clarity, please share us the screenshot or snapshot of the error messgae that you receive while attempting to uninstall & let us know the operating system of the computer in which you're experiencing the issue. 
Also, let us know what happens exactly while atttempting to access AVG program.

1

I have a paid subscription for AVG Tune Up and also downloaded the free AVG AntiVirus program.  The AntiVirus program ran once and now will not run again also I cannot uninstall it. Every time I try to install it I get a blue screen telling me there is a problem and my computer has to be restarted.

I need help uninstalling the program.

2

Hello Sallie, 

Thank you for sharing the screenshot with us. Let us try to remove AVG Anti-virus using AVG Clear tool and check the status. Refer the below article to know how to remove AVG Anti-virus using clear tool :

Uninstalling AVG AntiVirus using AVG Clear

Please try the above steps and let us know if its help you.

3

Hi Sallie,

We're glad to look into this & help you.
For better clarity, please share us the screenshot or snapshot of the error messgae that you receive while attempting to uninstall & let us know the operating system of the computer in which you're experiencing the issue. 
Also, let us know what happens exactly while atttempting to access AVG program.

4

I ran AVG Clear 3 times - received the "blue error" screen twice. I appeard to go through the whole process once (I didn't watch it the entire time) once but did not uninstall it - it's still there.

Thanks,
Sallie VanDyke

5

We're sorry to hear that, Sallie.

To further investigate your issue & help you resolve it, we've sent you an email with detailed instructions to contact our additional support.
Please check your inbox/spam folders to find the email and use it to contact them at your convenient time.