Hello Thomas,
We are sorry for the inconvenience caused.
We request you to run the AVG remover tool and then try installing AVG Free Antivirus.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
Please feel free to contact us if you need any assistance.
Upon re-installing Avg free anti-virus that stopped working,error code # 0xe0018d0d appeared on the screen. How do I get AVG FREE ANTI-VIRUS TO ACTIVATE??
Hello Thomas,
We are sorry for the inconvenience caused.
We request you to run the AVG remover tool and then try installing AVG Free Antivirus.
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C: drive and delete the "AVG REMOVER" folder manually.
To download the AVG free antivirus, please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
Please feel free to contact us if you need any assistance.