Hello Walter,
We are sorry to hear about the inconvenience caused. We request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and explain about your issue completely in description and finally click on Email option. Please select you are using a paid version even it is a free version. The AVG mobile team will reply back to you via email with a resolution. Thank you.
Hello Walter,
We are sorry to hear about the inconvenience caused. We request you to contact our android mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and explain about your issue completely in description and finally click on Email option. Please select you are using a paid version even it is a free version. The AVG mobile team will reply back to you via email with a resolution. Thank you.
I have used them successfully on every other phone before this Samsung Galaxy Note 4. Accessibility keeps shutting them off. They neither clean nor scan. I have uninstalled & reinstalled & even defaulted phone & started over. I was sure to get a paid subscription this time as I intend to get a new table & laptop but this has me baffled. It just gets stuck & stops scanning @ 2% & clean up just gets larger. Something is different & very wrong as this is a brand new phone. Speak slowly, I am former IT but now have a TBI so I could easily have overlooked or forgotten something. But after this many tries & now finding this accessibility on/off (new to me) I'm stuck. Please some kind soul to translate south Texan drawl w/ a TBI to English understanding help.