AVG Free AntiVirus 2017 first scan stops at 2%

Android products
4

Jorge, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru

1

AVG Free Antivirus 2017 Android app first scan stops at 2% and does not continue.

I tried it a lot of times and waited hours and the scan does not continue more than 2%.


More info: I have a malware that shows popups in all the apps I launch.

My device: THL T6C (Android 6.0)

3

Hello Jorge,
I am sorry to hear that you are unable to complete scan with AVG Free Antivirus in your Android device. In this case, we request you to contact our AVG mobile support team as this community deals with the technical queries regarding AVG Windows products and AVG Android support is provided through email only. Please click on the following link ( http://avgclick.me/AVGtechnical ) and fill out your details, select as Android then the name of AVG Program that you have installed in your mobile, in description please explain your issue and finally click on Email option. Please select the product name as paid version even if you are using AVG free version in your mobile. The AVG mobile support team will reply back to you via email with a resolution.
Thank you.

2

Jorge, Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru