Hello Deborah,
We are sorry to hear that.
We suggest you to repair AVG Free Antivirus once and then check whether the components are changed.
The following article explains how to repair the AVG program: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG
If the issue persist, please get back with us we are here to help you.
Thank you for understanding.
when I activated the antivirus software I had always used (4-5-17) I noticed a change in the control panel. I have not been able to correct the Not Protected (red) indication I tried the fix button it caused a Protected (green) indication but very quickly turned back to Not Protected (red) What might I be doing wrong?
Hello Deborah,
We are sorry to hear that.
We suggest you to repair AVG Free Antivirus once and then check whether the components are changed.
The following article explains how to repair the AVG program: http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG
If the issue persist, please get back with us we are here to help you.
Thank you for understanding.