AVG free antivirus

General discussion
2

Hello Jan,

I apologize for the inconvenience and I appreciate your efforts in trying to fix the issue.

To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs. I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.

1

Hi

I can see a question from another user on issues regarding error with update and installation of AVG free to Windows 10 with error.

It's about error 41227 (0x0000A10B) and error 0x00002bdc.

I have exactly the same problem.

I have tried to use AVG-clear and AVG-remove tools and finaly reformatted pc but still have the same error message.
Regards
Jan Larsen
3

Hello Jan,

I apologize for the inconvenience and I appreciate your efforts in trying to fix the issue.

To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs. I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.