Hello Teresa,
We apologize for the inconvenience caused. We really appreciate your efforts to resolve the issue. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue.
Thank you.
I have had the fre 2015 on my computer. I just recently purchased Office 365 and also upgraded to Windows 10. I was trying to upgrade my avg to the 2016 version but it keep saying errorMSVCR110.dll is missing. I have spwnt hours with mircosoft to try to correct this and re-downloaded windows 10 at least 3 times to no avail. Now my computer does not have any virus protection. I am disabled and don't have money to pay to have this fixed. What can I do?
Hello Teresa,
We apologize for the inconvenience caused. We really appreciate your efforts to resolve the issue. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue.
Thank you.