I cannot get to any screen…my whole computer screen is just black. no windows startup at all, not even the manufacturer's logo on startup. nothing. now what?
Hi Jeremy.
We're sorry for the inconvenience caused.
If you can make it to the Windows 10 login screen, you can get to the Advanced System Options menu.
1. Click the power button icon in the lower right corner.
2. Hold down shift and click Restart.
3. Click Troubleshoot on the screen which appears.
4. Click Advanced Options.
AVG rebooted my computer, and now it won't power back up. There is a power light, but the screen never changes from black. no logo, no nothing. I see a lot about entering safe mode, but I don't even get that option. I've done everything I have found, but I'm still out a 4 month old computer because nothing has worked. Anyone know a magic bullet I haven't found yet?
I cannot get to any screen…my whole computer screen is just black. no windows startup at all, not even the manufacturer's logo on startup. nothing. now what?
Jeremy, please accept our sincere apologies and I'd request you to get in touch with the PC manufacturer support.