AVG Free disabled

AVG Protection
2

Hi There,
It's me again Mildred Emolaga you guys charge me in my Master Card this month September 2018. 
I talk to you last month I want to cancel my subscription. Please I lost my job  now you still charging $69.99, 

4

Hello Tony,

We regret for the inconvenience caused.

I see that your case has been escalated to the senior team. They will analyse the logs and contact you via email with a solution.

We appreciate your time and co-operation.

1

Here we go again. Having experienced random "AVG Free Disabled" problems (see previous questions) I have reinstalled with the latest AVG Free version, used the AVG removal tool and all worked OK for a week. For no apparent reason today AVG disabled itself. I can see from a question in June '17 that others experience the same but AVG's answer is always the same:- Reinstall etc. Can AVG admit there is a problem and tell me how to fix it without having to go through meaningless screen shots and reports?

3

Hello Tony,

We regret for the inconvenience caused.

I see that your case has been escalated to the senior team. They will analyse the logs and contact you via email with a solution.

We appreciate your time and co-operation.