Jason, Quote "I have removed that stupid McAfee anti-virus"… Did you download & run the McAfee total removal tool… (http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe)?.
AVG Guru
it has now completely downloaded but there is a new problem. Today it won't update protection. What the hell? I thought this was supposed to be windows 10 compatable?
I've recently purchased a new toshiba C40D laptop and have just downloaded AVG Free last night. Since then i have been stuck on 87% completion for download/install - including almost two hours with nothing budging this morning. Why is this taking so long? I have removed that stupid McAfee anti-virus because it does nothing but block all other anitvirus' and won't recognise mozilla firefox as a trusted browser. What else can i do?
No error message, Avinash. It just will not allow me to update protection. No matter how many times i double click - it simply won't open. It worked yesterday when i finished downloading it from the cnet link (which i searched for myself), but not now. Even with McAfee completely removed. What the hell? Do i have to go through the whole rig-marol of this again only to have the same thing happen - every single time?
Jason, Quote "I have removed that stupid McAfee anti-virus"… Did you download & run the McAfee total removal tool… (http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe)?.
AVG Guru
Jason, do you see any AVG icons on your desktop created? Also please check in the list of installed programs in the control panel and let us know AVG is installed or not. Thank you.
Turns out it's not an avg issue - its a system issue. I've contacted Toshiba and am now hoping they can fix the issue. Otherwise, they'll be paying for a new computer that is user and download friendly.
Avinash, i've tried to cancel the installation process but it tells me i can't. I've tried to remove it so i can start it again but it tells me i have to uninstall avg protection which - to my knowledge - has not been installed. what the hell is going on?
Hello Jason.
Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
Jason, we certainly understand your concern. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.
Oh yeah, should mention that i never had this issue on my old toshiba satellite. Always had the entire program downloaded and installed within half an hour. This new laptop is fare more advanced yet this is happening?