Hello Paula,
We regret to hear about the inconvenience caused.
Since we updated our AVG programs, it is not possible to install the free version without ZEN interface. The new update for AVG Anti-Virus has included AVG Zen. AVG Zen is an user interface and we can mange and access all your AVG installed devices from Zen. The older version of 2015 or 2016 may get installed without Zen interface but the virus definitions were not up to date and you won't be able to have the complete protection without new updates. The new updates will be available only for AVG 2017 versions. Thanks for your understanding, we will certainly look into this.
I have AVG free for several years (16.151.8012 with Tune-up). Recently ZEN was downloaded and crashed my computer. It took me several days to recover my computer. I reloaded free AVG again (after uninstalling Zen) only to have it download ZEN again the following day. I have since tried a new antivirus. I would love to get the older version back but do not want zen to crash my computer again. Any suggestions?
Hello Paula,
We regret to hear about the inconvenience caused.
Since we updated our AVG programs, it is not possible to install the free version without ZEN interface. The new update for AVG Anti-Virus has included AVG Zen. AVG Zen is an user interface and we can mange and access all your AVG installed devices from Zen. The older version of 2015 or 2016 may get installed without Zen interface but the virus definitions were not up to date and you won't be able to have the complete protection without new updates. The new updates will be available only for AVG 2017 versions. Thanks for your understanding, we will certainly look into this.