Hello Roger,
We regret for the inconvenience caused. Please check whether you have installed any other conflicting applications like McAfee, Avast, Norton etc… on your PC, If so please uninstall the conflicting applications.
If not, please try again to download and run the AVG 2016 Remover tool using this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to remove all the traces of the AVG.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
Trying to reinstall AVG free Antivirus. Used Removal tool which I have used before. Now getting ERROR CODE: OxE001D012. I have never had this problem before. I nave had to uninstall and reinstall several times over the past few years, if this keeps being a problem will have to get someone else's antivirus.
Roger, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru