Heather, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DdTpAAK).
If you think the repeat posting is an AVG Community support issue please leave feedback on this AVG webpage (link removed).
AVG Guru
Hello,
i have used avg free for android for many years on my Samsung Galaxy Ace 3 phone but lately when the phone is charging for some reason AVG free crashes, freezes and stops working and when I check it has stopped the phone charging up properly and the battery is extremely hot. Have tried contacting AVG for help but as it is free edition they don't seem to want to know or help.
i have tried uninstalling and reinstaling AVG free and this has been happening for the last few updates.
i would be grateful to anyone in the community who has any suggestions to help with or fix the issue.
Many thanks.
HMB
Heather, In future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000DdTpAAK).
If you think the repeat posting is an AVG Community support issue please leave feedback on this AVG webpage (link removed).
AVG Guru