Hello Pruce.
I am sorry to hear about the inconvenience caused. Unfortunately, the screenshot you attached is not accessible. Please try to upload it again by clicking on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
and my desktop logo has disappeared. However,
a dashboard appears and tells me that my AVG is running and I am protected. I just want to run a scan and it shows the error above. ??? Window 10 on a surface pro Chrome Browser.
Hello Pruce.
I am sorry to hear about the inconvenience caused. Unfortunately, the screenshot you attached is not accessible. Please try to upload it again by clicking on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.