Hello, Edward.
We'd be glad to assist you with this. Did you use AVG Clear and Remover tools to remove AVG traces completely when you tried re installing the program? If you have not, please click on this link for steps to download and run those tools.
Then refer to steps in this link on how to download and reinstall AVG Anti Virus free.
If I start AVG manually the dashboard comes up but then disappears before I can do anything. I uninstalled and Reinstalled AVG Free to no avail. I found some entries about this problem but they don't help.
Appreciate a fix.
Thanks, Ed
Thank you for updating the status.
We appreciate your efforts on this matter.
Glad to know that your issue has been resolved.
Feel free to contact us if you need assistance with AVG.
Appreciate your efforts, but I regret to hear that the issue persists.
To analyze the issue further, I need to submit your concern to our senior technicians along with other diagnostic logs.
I have sent you an email with steps on how to collect and upload the data required for analyzing your issue. Please check your inbox and spam/junk folder as well.
Hi, I uninstalled AVG Free, Then ran both AVG Clear and Remover tools. I then down loaded the latest AVG Free and the same ptoblem occurs. Is there anything else I can try?
Hello, Edward.
We'd be glad to assist you with this. Did you use AVG Clear and Remover tools to remove AVG traces completely when you tried re installing the program? If you have not, please click on this link for steps to download and run those tools.
Then refer to steps in this link on how to download and reinstall AVG Anti Virus free.
Hi, I went through the AVG uninstall, then ran AVG Remover (safe mode) and AVG Clear then downloaded the latest AVG free, installed it and all's well once again. The difference was that this time I ran the Remover in safe mode.
Thanks for yourt help.