AVG Free Install

Hello Ken. I understand how frustrating it is to have to go through this and I regret the inconvenience that it has caused. I kindly request you to try the instructions on the articles http://avgread.me/1H2N3eA and http://avgread.me/1O9GCqv to continue with the installation. Please feel free to contact us back for further assistance. Thank you.

Then I need a refund .  I paid $19.99 for the service.  I have used the free version for several years.  Sorry about that.  That is what my IT suggested.  Old computer went bad, have a new one and used up the 30 day freebe.  But I have always used AVG.  I entered the wrong email  ken@keknblsack.ws (mailto:ken@keknblsack.ws) it should have been ken@kenblack.ws (mailto:ken@kenblack.ws).  Anyway what should I do?  what does the minimum priced AVG cost?  Many thanks.

I have purchased a install request.  Why can't they install it?

1.  I have requested an install.  Twice I have tried,  Install went up to:
Severty: Error
   Code 0xC0070643
General Internal Error
MSI Engine failed to install product

2.  Frusted, I purchased help to install.  Some where I lost them  Hope not my $19.95

Ken, I don't think AVG Express Install (http://www.avg.com/us-en/express-installation) applies with AVG Free Edition?.
AVG Guru

I have purchased a install request.  Why can't they install it?

Hello Ken. I understand how frustrating it is to have to go through this and I regret the inconvenience that it has caused. I kindly request you to try the instructions on the articles http://avgread.me/1H2N3eA and http://avgread.me/1O9GCqv to continue with the installation. Please feel free to contact us back for further assistance. Thank you.