Hello Mike,
We will work together to sort this out.
Click on this link http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product for the steps to run AVG Remover and AVG Clear tool.
Note: Please run AVG Clear tool followed by AVG Remover tool.
This will remove all the old traces of AVG from your computer.
Click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free to install the latest version of AVG AntiVirus and check if that fix the issue.
Hello,
I have used AVG Free for years. I am trying to schedule a weekly automatic scan and am unable to get past a screen with a purchase button. I have tried the process outlined in the following article with no changes | AVG . I am very frustrated. Am I now required to purchase the full version to even have access to basic controls I used to in previous years?
Thanks.
Hello Mike,
We will work together to sort this out.
Click on this link http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product for the steps to run AVG Remover and AVG Clear tool.
Note: Please run AVG Clear tool followed by AVG Remover tool.
This will remove all the old traces of AVG from your computer.
Click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free to install the latest version of AVG AntiVirus and check if that fix the issue.