Hello Ian,
We regret for the inconvenience caused. Please follow the instructions on the article http://avgread.me/1CoYSsz to fix the issues with the AVG program.
hi all,
i have Win XP SP 3 with AVG FREE it keeps asking 'restart needed' computer not protected and is orange. is this expected? I have ascreenshot of this if required. A restart ends up the same outcome.
thanks.
Hello Ian,
We regret for the inconvenience caused. Please follow the instructions on the article http://avgread.me/1CoYSsz to fix the issues with the AVG program.
i was in middle of scanand then did a reboot. all has come good now so didn't need to do the last srep via add/remove.
many thanks for al the help. keep up your gr8 work folks.
ian t.
Ian, Are you receiving the message when updating?. If so, Also have a look @ this article (http://avgclick.me/1zeyMDT).
AVG Guru
ok did that. instaled Zen but protection free is NOT protected, selected it and in new window cliked fix ow but after much work still has protection free is NOT protected. however, the restart needed has gone.
Thanks.
Hello Ian,
Please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your previous installation of AVG program from your PC. Once uninstalled download the installation file using the link : http://www.avg.com/us-en/download to reinstall your AVG program. Please feel free to contact us for further assistance.
when the 1st instr didn't work i followed
http://avgclick.me/1zeyMDT
but to no avail.
cheers