I have th paid version and same problem. Would be nice if the solution was posted so that we all do not have to individually go through the tech support. The idea of remove and reinstall seems to be the common advice, that seems to get nowhere. Problem is elsewhere. Has this been figured out yet?
Hello Steve,
We are sorry for the delay in responding. Our senior technicians have analyzed the diagnostic information and have confirmed that everything is working fine. To identify this issue, we suggest you to clear the icon cache (e.g. http://www.windows10update.com/2015/05/windows-10-tutorials-80-how-to-rebuild-icon-cache/ ) and also run checkdisk and sfc scannow .Thanks.
Hi Raj,
I've deleted the registry key, restarted, and the issue remains.
I've logged in as another user and the issue remains.
If I right-click on any item and choose scan with AVG, nothing happens, no screen pops up.
Regards,
Steve
Has this issue not been resolved yet? I'm having the same exact problem with mine. I download AVG Free fine, it installs, I restart the computer and it's nowhere to be found. It's not anywhere in the computer. Not in downloads, not in task manager, not in uninstall applications. Nowhere.
Thanks Aravindh
I've followed your instructions but AVG still does not startup automatically.
Thanks Karthikeyan,
AVG has not started an hour after Windows startup.
AVG is not in the windows 10 system tray, and if I try to right click and scan with avg nothing happens.
Help appreciated.
Regards,
Steve.
This is might be set cpu priority to prefer foreground apps, Kindlly Follow priority to prefer foreground apps windows 10 (https://www.howtoseeks.org/set-cpu-priority-to-prefer-foreground-apps-windows-10/) it will help you sure, When i was run add experience fallout 4 (https://www.fallout4.net/fallout-4-console-commands/)same issue happen with my but now fixed with above method. Thanks
Adam,
We are sorry to hear about the inconvenience caused. As you have a paid version of our AVG programs, we suggest you to get connected with our Technical support via online chat using this link: http://avgclick.me/AVGtechnical and you should be able to resolve the issue.
Calls from outside the US, UK or AU may be subject to international charges from your telephone provider.
Toll-free phone numbers to Technical Support
USA & CA: +1 925 732 4274
AU & NZ: +61 281 034 937
UK: +44 1163 668 542
Please feel free to get back to us for any issues with AVG. Thank you!
Hi Aravindh,
I have already used the removal tool to remove all traces of AVG, and I then installed a freshly downloaded version of AVG Free.
The problem remains after completing that process.
Regards,
Steve
Hi,
AVG AntiVirus FREE works without a problem, it just doesn't load when first starting the computer.
There is an item in enabled for Startup:
https://i.imgur.com/NeaMN1U.png
But it still doesn't load when first starting the computer.
Help appreciated.
Regards,
Steve.
Hi Raj,
I've deleted the registry key, restarted, and the issue remains.
I've logged in as another user and the issue remains.
If I right-click on any item and choose scan with AVG, nothing happens, no screen pops up.
Regards,
Steve
Thanks Aravindh
I've followed your instructions but AVG still does not startup automatically.
Thank you for reinstalling AVG free antivirus by following the instructions.
We are sorry to know that the issue still persists.
We request you to get our additional support help.
We have sent you the email instructions to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.
Adam,
We are sorry to hear about the inconvenience caused. As you have a paid version of our AVG programs, we suggest you to get connected with our Technical support via online chat using this link: http://avgclick.me/AVGtechnical and you should be able to resolve the issue.
Calls from outside the US, UK or AU may be subject to international charges from your telephone provider.
Toll-free phone numbers to Technical Support
USA & CA: +1 925 732 4274
AU & NZ: +61 281 034 937
UK: +44 1163 668 542
Please feel free to get back to us for any issues with AVG. Thank you!
Has this issue not been resolved yet? I'm having the same exact problem with mine. I download AVG Free fine, it installs, I restart the computer and it's nowhere to be found. It's not anywhere in the computer. Not in downloads, not in task manager, not in uninstall applications. Nowhere.
This is might be set cpu priority to prefer foreground apps, Kindlly Follow priority to prefer foreground apps windows 10 (https://www.howtoseeks.org/set-cpu-priority-to-prefer-foreground-apps-windows-10/) it will help you sure, When i was run add experience fallout 4 (https://www.fallout4.net/fallout-4-console-commands/)same issue happen with my but now fixed with above method. Thanks
Hello Steve,
We regret the inconvenience caused. From your post we have confirmed that AVG will not start up when your computer is loaded. We would like to remove AVG from your computer using the AVG remover tool and then reinstall the AVG free version which I have given below.
Remover and Download:
1) To download AVG remover tool, please click on this link: http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
3) Restart your PC when the restart option is displayed on the remover tool screen.
NOTE: Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
To download the AVG free antivirus, please click on this link http://www.avg.com/us-en/avg-antivirus-free.
Please feel free to contact us if you need any assistance.
Thank you.
Hello Steve,
The AVG program sometimes take time to start depending on the background application, please wait for sometime after the computer is booted up and see if the AVG service starts automatically.
Thank you.
Hi Robert,
Sorry to hear about the inconvenience caused. If you are a paid user of AVG, we suggest you to contact our technical support team ( http://avgclick.me/AVGtechnical ) to have one of our expert technicians help you to resolve the issue.
Yes Aravindh,
I see: