Hello Nora,
We regret for the inconvenience caused. We have sent you an email to collect required data to analyze the issue. Once we receive required information we will escalate the case to concerned team so that they will assist you better.
Thank you.
I spent 2 hours and $79.99 on 9/27/16 after the Window 10 anniversary update because my AVG Free scan was frozen at 1%. Nice young man went into my computer, uninstalled and reinstalled AVG Free. It started and finished a scan, so I thought all was OK. I scan nightly, and the same thing happened on 10/01. I called tech support and was told I HAD to buy AVG Pro, because they were no longer supporting Free. I hung up, downloaded uninstall and proceeded to uninstall and reinstall. It worked fine for two nights and now is frozen at the 1% rootkits again. Does anyone have a fix? I did purchase the Driver Updater, could that be my problem?
Hello Nora,
We regret for the inconvenience caused. We have sent you an email to collect required data to analyze the issue. Once we receive required information we will escalate the case to concerned team so that they will assist you better.
Thank you.