Hi my AVG free has stopped working. I've tried to repair it from the control panel and uninstal it but this fails. I've also stried to download another version. I keep getting the error code 0xc0070643 and the message to contact customer support. There is however no access to any customer support e-mail on line chat etc. hence I'm asking the community. Any ideas what I can do?
Hello Shaun,
We apologize for the inconvenience caused.
We understand how something like this will try your patience.
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and "Run" the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallFree .
Please feel free to get back to us for further assistance.
Thank you.