AVG Free now unusable

AVG Protection
5

Dave, Quote "Sorry, can't figure out how to insert a screen shot"… For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

3

Dave, Quote "Sorry, can't figure out how to insert a screen shot"… For your info, just in case that you are unaware, you can post the screenshot (http://avgclick.me/getscreenshot) here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

1

I'm on the verge of ditching AVG. I've been using AVG free for many years. After recent update I had problems with scans hanging at 1%, and repair or uninstall not functioning. Eventually managed to uninstall and reinstall, but this installed a 30day trial of full AVG pro, which I did not want and did not activate /use any of its additional functions. This trial has now expired, An AVG screen came up saying AVG Free was being reinstated, install popup appeared and completed and requested reboot. But AVG is now unusable, as I cannot access the AVG Antivirus Free control panel, aa soon as it launches a splash panel ovewrites it telling me "Your Pro trial has expired", with only a "Buy it Now" option" ( Sorry, can't figure out how to insert a screen shot). I am dismayed at AVG's current policy of trying to bully/bludgeon me into purchasing their full product.

2

Dave,
We sincerely apologize for any inconvenience this may have caused you. Not to worry, we will do our best to resolve the issue.  We request you to follow this article: http://avgclick.me/removeAVGtrialpopup to fix the issue. If the issue persists, we need to reinstall ( http://avgclick.me/howtoreinstallAVG ) your AVG program. Please feel free to get back to us for any issues with AVG. Thank you!

4

Thank you for the information, Dave.

We apologize for the difficulties, could you please let us know if you have tried the above suggested steps to fix this issue?

Awaiting your reply, thank you!