Hi,
I too have this same problem, I can confirm I have Windows XP running service pack 3.
Please see atttached screenshot.
Thanks
I had the same problem with this message. I uninstalled and reinstalled AVG and the popup kept appearing when I did a scan of the computer. I just kept closing the box until it stopped appearing. It eventually scanned my computer to 100% and said I have basic protection. OK until next time.
I have been having this problem for a few days now on an XP Home SP3 computer. The text in the dialog box is always in Chinese characters. It is clear that the people answering this forum do not know anything about the internals of AVG. I can only hope that the AVG developers are told about this strange dialog box.
I have turned off the Software Analyzer permanently. I will post here if the problem recurs. Shame on AVG for being so unresponsive and for having a bug that looks like malware.
It started after the KB patch
I removed AVG and installed avast..
many "blue screens" since then.. but.. the same popup
I removed the patch.
and again many blu screens...
no popups for 2 days.. and suddenly it came again..
It is sure due to this microsoft patch.. that left "leftovers"
I will try to use some force unistaller to remove every remnants of KB 4012598
Oh, I just had this happen on my computer. My brother freaked out and said it was a virus, and made me turn it off with the button. I'll have to try out the solutions here later, will say what happens.
Hi all, just an update from my end…
After sending the dump/logs generated by AVG_SysInfo, I was directed to use a free remote support session so that AVG techs could fix the problem.
I am currently and have been traveling for the past week as well as the next couple of weeks and as a result I am unable to comply with the request at this time.
I would prefer AVG fix the problem with an update rather than a remote session, but it may not be feasible or cost effective to do so with XP.
I will also note that the email I got from support with the offer for a free remote support session also has this note in it:
"Important: The Remote Support service is no longer available for Windows XP. If you have a Windows XP computer, we may not be able to assist you remotely."
However, when I inquired about the issue I was told that only a few XP machines have an issue using the remote support service and to go ahead and try.
I have been experiencing the same symptoms on my win XP SP3 machine since AVG's update.
Reading through this BLOG, I see alot of apologies by AVG but NO answers what to do to FIX IT!.
What is the FIX?! I get the same screens as above. If I hit the X in the top right corner I get another similar screen and so on for five to ten pop ups then it goes away until I close and reopen CHROME…
HELP!!!
my solution:
1. close any of the the windows above mentioned (An application…) by x (no other way!)
2. if it appears new window with other text, goto 1; else we are ready (no windows more)
Hello Jean,
Thank you for the screenshot. We request you to uninstall and reinstall the AVG Free version to check the issue. Download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.
Open tool
User Account control - click "Yes"
Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compability)
Choose installed version (AVG Free, AVG Internet Security)
Click "Uninstall"
Click "Restart computer"
Once you reboot the computer, please click the link http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe to install AVG Free 2017 version. Once you reinstall , please scan your computer once and check for the status of the issue.
Thank you.
Hello Joe,
I can understand your concern. This issue can happen due to an incorrect or failed update from AVG. I suggest you to open the control panel from your computer and uninstall the AVG Protection. Once you remove this program, please restart your computer and install the AVG security from the Zen dashboard and check if the protection interface works fine. If you face any difficulties, please let us know and I will assist you further
I have been having this problem for a few days now on an XP Home SP3 computer. The text in the dialog box is always in Chinese characters. It is clear that the people answering this forum do not know anything about the internals of AVG. I can only hope that the AVG developers are told about this strange dialog box.
I have turned off the Software Analyzer permanently. I will post here if the problem recurs. Shame on AVG for being so unresponsive and for having a bug that looks like malware.
Another update…
After I took the above steps I was fine using chrome… The next day I discovered the same issue popping up with Firefox. In response to Karthikeyan, I did have the latest update as verified by the program…
This time I decided to go the repair route, this seems to have fixed the issue. I have restarted the pc several times and opened and closed both browsers to check if the same issue pops up and all seems normal.
After the repair, the software anylyser componet was still uninstalled and I have decided to leave it in that state as I don't really need or want it taking up more resources on this machine as well as the fact that I am the only user of the machine and do not really do dangerous stuff with it. If you need me to do it for testing purposes I can do that, but I do not plan to return to thread unless another issue reveals itself. 
Hope that helps someone down the road.
Today I ran a computer scan. I do not know if it was the conclusion of the scan or coincidence but this window HAS popped up again (at the end of the scan). The cleaner tool did not seem to fix the issue.
I should have noted when I ran the cleaner tool I ran it twice consecutively. The first time I left all the settings as defaulted. The second time I changed the last option about the AVG program to AVG Free.
I'm seeing this too. Just started (~1/1/18). Getting ready to go backwards through posts to figure out best course of action. What a pain.
Yep XP, and I think SP3. Not 100% sure, this machine is used as a media server.
eric
Hi Susan,
We understand your concern, we request you to repair your "AVG" from Control Panel once to resolve this issue. If issue persists, please get back to us and we will help you with it. Also, it is Normal to restart the computer Manually.
Thank you!
I am getting the same popup. From this thread I am not sure what the solution is.
Does repairing AVG stop it from happening?
Or is Al Kondor correct that this is from the XP security patch and that needs to be removed?
AVG please understand the popup doesn't have a "No" option. It only has OK, Cancel and Details buttons. If I click on Details it says that the program attempting to access protected data is C:\Program Files\AVG\Antivirus\AVGSvc.exe. I know it is just your first response in general to say to repair AVG. But can anyone confirm that repairing AVG stops this or not? Or do I need to remove KB 4012598 and is that safe to do? What's the real solution?
Hello Al,
Please send us a screenshot
http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of that popup windows asks permissions for AVG program to check and assist better.
Have same issue as Flash West. Yesterday, I also performed AVG_clear uninstall and reinstalled AVG. Protected Item pop-up came up again. Has this problem been resolved? If so, please post solution. Thanks.
I did what it said to do but the pop up is back. How do we get rid of this?
Flash,
I regret for the inconvenience caused. From your previous records, I see that our senior technicians has sent email to connect with them. Hence please follow that email instructions and get connected with them. They will resolve the issue for you.
Thank you.