I am always being told that AVG needs to be updated. When I try to do the update it does not work. This has been an ongoing problem and I have asked this question before on the same subject. I have uninstalled AVG free numerous times and the re-installed it as per the instructions I was given back in July 2017. Is this always happening because I am using AVG free?? I want my computer protected all the time.
Hello Wendy,
I apologize for the inconvenience. Please repair AVG Antivirus http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel, restart your computer and update the program manually. If the issue persists, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the out of date message to assist further.
I am sorry to hear that the issue persists. If seems that the previous update of AVG got corrupted or failed due to connectivity issue. Please click on the below link to uninstall AVG from your computer.
https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
NOTE: When you are prompted to restart in safe mode, please click on "NO" and continue to uninstall AVG in normal mode.
Click on this link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free to install latest version of AVG AntiVirus free.
If you face any difficulties, feel free to contact us.
I have done as you said BUT I am still being told that AVG is out Date. There is a botton to click on that say UPDATE NOW. I click on the button to update and it does not update. Now what???
Hello Wendy,
I apologize for the inconvenience. Please repair AVG Antivirus http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel, restart your computer and update the program manually. If the issue persists, please provide the screenshot [http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the out of date message to assist further.