Hello Valerie,
We are sorry for the difficulties you are currently experiencing.
Could you please provide us the screenshot http://avgclick.me/getscreenshot of the popup you are receiving? so that we can diagnose the exact issue you are facing to assist you better.
Feel free to contact us for any further assistance. Thank you.
I downloaded the trial for Pro Protection. I can't aford it right now, so I uninstalled it and loaded the Free edition. I'm STILL getting the popup from AVG that my Pro has expired and it WILL NOT go away no matter what I do. It has the option to remind me later or buy now, as well as an X to close it in the right corner. However, when I try to just close the window or click remind me later, it will not close. I can't see anything that's behind that box that takes up 1/4 of my screen. Any idea how to fix this problem without unintalling AVG all together ?
Valerie, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Valerie,
We are sorry for the difficulties you are currently experiencing.
Could you please provide us the screenshot http://avgclick.me/getscreenshot of the popup you are receiving? so that we can diagnose the exact issue you are facing to assist you better.
Feel free to contact us for any further assistance. Thank you.