AVG Free Protection

Hi all,
Am hoping someone out there can offer advice, would be sooooo grateful :slight_smile:

I have AVG Free Protection installed.  Am trying to view my AVG Free Protection security checkbox but am unable to because a great big AVG PRO advertisement completely covers it thereby hiding it from view.  Delete it!! I hear you say … tried this umpteen times but nothing happens when click the delete X.
After tearing my hair out, in desperation I changed my password, frustratingly still no luck!!! Aaaargh  :-/  Looked for AVG Free Security Links, sites ANYTHING but no success.
Pleeease can anyone advise and help me solve this problem?  Thank you in anticipation xx
Sent b an EVEN balder laptop user in UK

Hello Christine,
We are sorry to know that your computer screen is blocked by AVG pop-up. To close this pop-up, we suggest you to open task manager by pressing Ctrl+Alt+Del. From the task manager, please "End Task" the process of AVG and check if that close the AVG pop-up.
Please let us know the status.
Thank you

Hello Christine,
 You are not alone.   I had a similar problem years ago. My solution finally, was to completely remove AVG from my system and use a combination of other free ware. They were good and not really as good as the Free AVG. Finally I have returned to the fold and am using AVG Free. 
I did try one of the AVG free trails for upgrading and it actually got worse with the pop upsThen I cleared the system of AVG as best I could. Like you I think I sent an email to a Customer Service link to no avail.
Hope Kathykayan's suggestion works for you   Cheers, Sandy

Hello Christine,
We are sorry to know that your computer screen is blocked by AVG pop-up. To close this pop-up, we suggest you to open task manager by pressing Ctrl+Alt+Del. From the task manager, please "End Task" the process of AVG and check if that close the AVG pop-up.
Please let us know the status.
Thank you