Hello Dave,
We sincerely apologize for the inconvenience caused. We kindly request you to follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
AVG scan hangs during Rootkits scan. Progress bar at 1%, objects scanned 285, current object C:\windows\system32\drivers\FLTMGR.SYS.
No response to "Pause" or "Stop". On a previous occasion when this occurred, attempts to repair or uninstall AVG failed, although eventually after several repair and uninstall attempts and reboots, AVG worked again for a cuople of days
No response to "Pause" or "Stop". On a previous occasion when this occurred, attempts to repair or uninstall AVG failed, although eventually after several repair and uninstall attempts and reboots, AVG worked again for a cuople of days
Hello Dave,
We sincerely apologize for the inconvenience caused. We kindly request you to follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
Dave, If applicable.. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
AVG Guru