Hello Ray,
We apologize for the inconvenience you are currently experiencing with AVG. Please try to restart your PC and initiate a scan with AVG Free Anti virus. If the issue persists, we would request you to remove previously installed AVG program traces from your system using AVG Remover tool and then try to reinstall AVG Anti virus.
Note: If you have installed any other conflicting programs like AVAST, NORTON, MCAFEE or KASPERSKY try to uninstall it.
Once you have uninstalled conflicting Anti virus programs from your system, please try to follow the steps mentioned below.
1) To download AVG remover tool, please click on this link: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
2) Run the downloaded file and follow the onscreen instructions.
- Restart your PC when the restart option is displayed on the AVG remover tool screen.
4) Once you have logged into your PC after the restart, please go to C:\ drive and delete the "AVG REMOVER" folder manually.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
To download the AVG , please click on this link: http://www.avg.com/us-en/avg-antivirus-free .
Please feel free to contact us if you need any assistance regarding AVG.
Thank you.
AVG Free scans forever…no end…in XP…bar in center screen is black and never shows progress
Hello Ray,
We apologize for the inconvenience you are currently experiencing with AVG. Please try to restart your PC and initiate a scan with AVG Free Anti virus. If the issue persists, we would request you to remove previously installed AVG program traces from your system using AVG Remover tool and then try to reinstall AVG Anti virus.
Note: If you have installed any other conflicting programs like AVAST, NORTON, MCAFEE or KASPERSKY try to uninstall it.
Once you have uninstalled conflicting Anti virus programs from your system, please try to follow the steps mentioned below.
1) To download AVG remover tool, please click on this link: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
2) Run the downloaded file and follow the onscreen instructions.