Good evening,
on my AVG (free version) there is thea following notice in red "your protection is not active" even if the basic protection (computer and web mail) has the green tick.
I tried to restart the computer and turned off and then turned on the AVG protection but it didn't work. I still have the same problem.
On Tuesday I did the last update of Window: "Windows 10, version 1803".
How may I solve this problem?
Thanks
Hello Katia,
I understand the inconvenience caused, let's work together to fix this issue.
In this case, I request you to repair AVG Protection (http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG) and reboot your computer once. After reboot, please check if your AVG program is working fine.
Best regards,
Alok.
Hello Katia,
I understand the inconvenience caused, let's work together to fix this issue.
In this case, I request you to repair AVG Protection (http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG) and reboot your computer once. After reboot, please check if your AVG program is working fine.
Best regards,
Alok.
Hello,
I did it but AVG doesn't still work.
Should I uninstall it and then download and install it again?
Thanks,
regards
Hello,
I did it but AVG doesn't still work.
Should I uninstall it and then download and install it again?
Thanks,
regards