Hello Nadine,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are facing issues with threat secured popup while trying to download. Please apologize for the inconvenience caused. We'll certainly check and help you out.
It is generally not recommended to use more than one security program installed on a computer. They will compete for resources, which may result in slowdowns, crashes or no protection at all. So we recommend that you uninstall Conflicting application from your PC.
Since, you suspect that this is a false detection being made by AVG, please submit the detected website for false-positive analysis using this link: https://www.avg.com/en-gb/false-positive-file-form#pc
Once you've submitted the false-positive report, our concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
Thank you and keep us updated.
Hi, I am using AVG Free Antivirus. This happen in just overnight. I am on a website I use everyday and when I try to download a PDF document, I get a the following message. Secured Treat for pdf:Phisingx-gen. I have scanned my system with AVG and Malwarebytes; both come back clean. If this is a "false positive" how do I get rid of it?
Hello Nadine,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are facing issues with threat secured popup while trying to download. Please apologize for the inconvenience caused. We'll certainly check and help you out.
It is generally not recommended to use more than one security program installed on a computer. They will compete for resources, which may result in slowdowns, crashes or no protection at all. So we recommend that you uninstall Conflicting application from your PC.
Since, you suspect that this is a false detection being made by AVG, please submit the detected website for false-positive analysis using this link: https://www.avg.com/en-gb/false-positive-file-form#pc
Once you've submitted the false-positive report, our concerned team will analyze the website and if found harmless, they'll whitelist it right away. Furthermore, they'll update the status via email.
Thank you and keep us updated.