AVG Free unable to reinstall

I've had that Marilyn…:roll_eyes:

I uninstalled AVG Free and was denied reinstallation.   Is there a removal tool I can download to removed any potentially uninstalled components remaining?
I can't get my screenshot attached--must be doing something wrong.  The error message is on a black background with a white exclamation point circled in red.   It says in big red letters "Action is not allowed.  Currently used product version does not support tis installation .  Please uninstall current product and start installation again.  Error Code Oxe001f98d"
 

Hello Marilyn,
I understand the inconvenience caused, let's work together to fix this issue. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Free Antivirus 2017. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version.
(1/2)

Marilyn,
I'm glad to know that your issue has been resolved. Please feel free to contact us for any further assistance with AVG.

Hello Marilyn,
I understand the inconvenience caused, let's work together to fix this issue. In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG Free Antivirus 2017. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version.
(1/2)

I've had that Marilyn…:roll_eyes: