AVG free update

AVG Protection
4

Hello Lee,
I understand the inconvenience caused. I am sure we will be able to fix this together. Please share a screenshot of the out of date message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

1

Hi everybody

My AVG free says it is out of date (Red message on icon)  however when I update it, it says it is already updated.

Is it really out of date or just a glitch?

Thanks





2

Hello Lee,
I understand the inconvenience caused. I am sure we will be able to fix this together. Please share a screenshot of the out of date message to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

3

Thank you for providing screenshot Lee,
In this case, I request you to remove AVG completely along with any previous traces using the AVG clear tool/AVG Remover tool and then do a fresh installation of AVG. This will ensure that none of the previous traces of AVG are left on your computer and you have an updated version. (1/2)