Hello Cynthia,
Sorry for the inconvenience caused.
We request you to take screenshot of both the update screens and attach it here so that we can view it and assist you better.
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I have AVG Antivirus Free Version 16.101. I just manually checked for updates and it went through the normal process of saying "Update Completed Successfully". This happened 8/31/16 at 1:00 pm but the date on the home screen says "Protection is Up-to-Date Last Update was 8/24/16 at 4:34pm." Why didn't that date and time change to 8/3116 at 1:00 pm ?
Hello Cynthia,
Sorry for the inconvenience caused.
We request you to take screenshot of both the update screens and attach it here so that we can view it and assist you better.
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.