User Tove Gambetta has posted their own topic (https://support.avg.com/answers?id=906b0000000DWX8AAO).
@ Tove Gambetta
Tove, Did you use the AVG remover tool?.
AVG Guru
Hello Jurgen,
We are sorry for the inconvenience caused.
Are you getting as "General error" for update of AVG free antivirus program?
the virus update does not run for my free avg virus
Thank you for the information.
We request you to completely reinstall the program once by using AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 and check whether the issue persists.
To download AVG Protection free please use this link: http://files-download.avg.com/inst/mp/AVG_Protection_Free_1606.exe .
Please feel free to contact us if you need any assistance.
I have uninstalled and installed but the error keeps happening. I have Internet Security with a two year license. Obviously this is an AVG problem. I can't spend all day uninstalling and installing to no avail. Could you please give me a certain fix?
Hi Jurgen,
We really understand how frustrated you are at the moment! Please accept our genuine apologies. Please open the AVG FREE program and click on the reports tab present at the top right corner.
Please share the exact error message that you receive while updating AVG. You may share a screenshot with us so that we can check and help you accordingly. http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot
Thank you.
no it just runs for a few second and returns to the page with the fix option again
Hello Jurgen,
We are sorry for the inconvenience caused.
Are you getting as "General error" for update of AVG free antivirus program?