Hello Russ,
We regret for the inconvenience caused. Please follow the instructions below to avoid popup's from the AVG program.
1. Open AVG program.
2. Click "Options" on the right top corner and select "Advanced Settings".
3. Select Appearance on the left panel of the settings.
4. Please uncheck the checkbox "AVG Advisor Notification" .
5. Then in left side please look for Privacy Preference and select it.
6. Now please untick first option in right side.
7. Click "Ok" to save the changes.
Thank you.
I just installed AVG Free on a new Windows 10 computer. Daily, I get a pop-up ad asking if I want to upgrade. That ad freezes on my desktop and I'm not able to exit it or cancel it with any of the buttons, the x, or a right click and end. It's stuck there. While it's stuck, I can't open the AVG main program. I can't find how to close it from task manager. Only thing I can do is restart machine.
1. How do I fix this?
2. Any way to stop this ad from popping up daily? I've never had this on previous machines.
thanks.
Hello Russ,
We regret for the inconvenience caused. Please follow the instructions below to avoid popup's from the AVG program.
1. Open AVG program.
2. Click "Options" on the right top corner and select "Advanced Settings".
3. Select Appearance on the left panel of the settings.
4. Please uncheck the checkbox "AVG Advisor Notification" .
5. Then in left side please look for Privacy Preference and select it.
6. Now please untick first option in right side.
7. Click "Ok" to save the changes.
Thank you.