See other Geoff Vost posting (https://support.avg.com/answers?id=906b0000000LRMXAA4).
AVG Guru
I have this product installed on my Medion Erazer "Win 8.1 (64bit)" Laptop and also on my "Vista Ultimate (32bit)" PC .
Having just returned from holiday, I booted my Laptop which quickly displayed a message that "I had been "Upgraded".
… from what to what???
Almost immediately, the Sys tray icon disappeared and the ZEN Window opened.
This window has been open now for over 15 minutes and just shows "Protection" as 93% installed with a box running across the bottom of the window saying:-
"One Moment Please"_
"Your AVG Protection is being downloaded and installed"
Absolutely NOTHING is happening
Please help me to get my antivirus protection working.
See other Geoff Vost posting (https://support.avg.com/answers?id=906b0000000LRMXAA4).
AVG Guru