AVG Free Zen - Where is "Options Menu"

Hello Julie,
We regret for the inconvenience caused. We would request you to get connect with our technical support team https://support.avg.com/support_sales?l=en to resolve this issue at the earliest.
Thank you.

Sorry I can't manage to get a picture to you.  from avg interface I launch avg anti virus.
there is no anti virus or internet security component.  On that page there is a tick with you have basic protection etc.  Thank you, Julie

Hello Julie,
We regret for the inconvenience caused. We would request you to get connect with our technical support team https://support.avg.com/support_sales?l=en to resolve this issue at the earliest.
Thank you.