AVG freezing APPS and access to settings Windows 10

AVG Performance
1

AVG free was installed in my new windows 10 asus PC. I cannot open apps. Cannot access settings and it will not shut down. HOW DO I SORT THIS AND REMOVE AVG. I have used AVG for 10 years on desktop, laptop, phone with no problem. Reluictantly I no longer trust AVG and intend removing it from all my hardware. How can you trust a virus protection that makes yoyur new PC unusable

6

Hello William,
I understand this must be upsetting. May I ask how you narrowed this down to AVG? Did you uninstall AVG and check if the issues with your PC is resolved? If not, please uninstall AVG using AVG Clear tool and reinstall it.
Download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.

Open tool
User Account control - click "Yes"
Windows safe mode - click "No"
Choose installed version (AVG Free, AVG Internet Security)
Click "Uninstall"
Click "Restart computer".

4

Spent a long time sorting this out as PC took ages to reconfigure settings. Not going to risk it again.

5

Other user William Rose posting (https://support.avg.com/answers?id=906b0000000Dr2vAAC).
Issue resolved.
AVG Guru

3

William, in this case, I take this as a feedback and pass to concern team.
I assure you that this kind of issues will not happen in mere future.
Thank you.

2

Hello William,
I understand this must be upsetting. May I ask how you narrowed this down to AVG? Did you uninstall AVG and check if the issues with your PC is resolved? If not, please uninstall AVG using AVG Clear tool and reinstall it.
Download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.

Open tool
User Account control - click "Yes"
Windows safe mode - click "No"
Choose installed version (AVG Free, AVG Internet Security)
Click "Uninstall"
Click "Restart computer".