Oh snap I realize now that it's just my subscription renewal reminder. But that doesn't solve the problem of why the VPN isn't activated.
Hello Sandy,
I'm sorry for any inconvenience caused. Please share a screenshot of the page (which shows a certain number of days) to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
I used the free version of AVG and decided to upgrade to the paid version. I still get a message that my subscription ends in a certain number of days. Also, I signed up for the Secure VPN option but haven't been able to get it to work. When I go to my dashboard, the only option it gives me is to sign up for the free trial or purchase the subscription (again). Am I supposed to delete the free version and re-install AVG?
Hello Sandy,
I'm sorry for any inconvenience caused. Please share a screenshot of the page (which shows a certain number of days) to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Oh snap I realize now that it's just my subscription renewal reminder. But that doesn't solve the problem of why the VPN isn't activated.
Hello Sandy,
Thank you for providing screenshot. It seems the issue is with the AVG Internet Security user interface. I have sent you an email, please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will help you to fix the AVG Secure VPN issue as quickly and effectively as possible.
Best regards,
Alok.