Hello Rick. You still have active products under your account. Please uninstall the programs manually form your computer and I would also request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities
Click the link below to install your AVG programs: http://www.avg.com/us-en/download . Thank you.
I got the Windows 10 upgrade and now I don't see the AVG icon in the system tray. Is it still working or do I need to re-install?
Hello Rick. You still have active products under your account. Please uninstall the programs manually form your computer and I would also request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download the remover tool, please click on this link: http://www.avg.com/utilities
Click the link below to install your AVG programs: http://www.avg.com/us-en/download . Thank you.